By booking an appointment at Rose Beauty Salon you accept the policies in place, please take time to read them carefully – please remember I am a small business, and every booking is extremely important in order to keep it going.
Clients arriving more than 10 minutes late will have their treatment time cut down to ensure I am on time for the next, this will be at 100% of the scheduled treatment cost.
Clients arriving more than 30 minutes late will forfeit the original appointment and be rescheduled, this will be charged at 50% of the scheduled treatment cost prior to booking a new slot.
I understand that emergencies happen but in general cases please notify me of any appointments needing to be cancelled or rescheduled at least 24 hours prior. Cancellations with less than 24 hours’ notice will be charged at 50% of the treatment cost as it will be unlikely the slot can be filled. If you’re simply a no show you will be charged 100% of the treatment cost prior to booking a new slot.
If you are having to cancel due to COVID-19 a proof of positive test is required, if you do not show this you will be charged 25% of your scheduled treatment cost.
For insurance purposes patch testing must be carried out for any lifting, tinting and henna treatments. Having the treatment done elsewhere previously is not a valid test as products and ingredients vary.
Clients must have a patch test for Tinting and Lifting treatments 24 hours prior to appointment.
Please allow 24 hours notice for any cancellations. No Shows or cancellations less than 24 Hours notice may incur a charge.
